At Curtis Distribution, we pride ourselves on our fully managed storage and order fulfilment service.
Simply arrange for your goods to be delivered to our warehouse or even come and drop them off in person. Once your stock has reached our safe hands (we’ll send you an email to let you know) we will ensure that it is thoroughly checked for any signs of damage – we will of course immediately let you know if there is anything to report.
2. Inventory Check-In
Once we are happy that everything is in order and we have received the correct amount of stock as indicated on our documentation, we will commence our inventory check-in process. This involves your account manager inputting the goods we have received from you into our inventory management software, allowing us to keep track of what you have stored with us and to keep an eye on stock levels to ensure we always have enough to process your orders. If they’re getting low, we’ll let you know.
You have a choice of either having your own dedicated storage unit or using our general warehouse and you will only pay for the amount of storage space you actually need. All our storage space is clean and dry and is inspected regularly by our reliable staff. They also continue to check your stock for any visible signs of damage, ensuring that your products arrive at your customer’s door in the same condition as when they arrived with us.
4. Order Processing
Now that your stock is safely in storage and each product is logged on our system, we can begin to receive orders from you as and when your customers place them on your website or marketplace.
5. Pick & Pack
Once we receive an order from you, our small but efficient team of staff will carefully identify and select the required products, ensuring complete picking accuracy as they do so. If you have sent us your own packing materials, our team will happily pack your orders according to your instructions, such as including personalised cards.
Once your orders are packed and ready to go, we’ll hand them over to one of the trusted national couriers we work with. If we receive your orders by 1pm, we’ll dispatch them on the same day so that your customers get their items as soon as possible. We’ll then send your customer an email or text to let them know their order is on the way. You will also be advised when orders are dispatched and successfully delivered.